Privacy policy

At ZFRAGNANCE, we are deeply committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store. When you shop with us, we collect certain personal information necessary to process your orders and provide you with a seamless experience. This includes your name, email address, phone number, billing and shipping address, and payment information. Payment data is encrypted and processed securely through trusted payment gateways; we never store your full card details on our servers. We also collect non-personal information such as your device type, browser, IP address, and browsing behavior on our site through cookies and analytics tools, which help us improve our store and tailor your experience. We use your information solely for the purposes of processing and fulfilling your orders, providing customer support, sending you order updates and tracking information, and occasionally sending promotional communications if you have opted in. You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email. We do not sell, trade, or rent your personal information to third parties. We share your data only when necessary — with payment processors and courier partners to fulfill your orders, or with legal authorities when required by law. All third-party partners are bound by strict data protection obligations. You have the right to access, correct, or request deletion of your personal data at any time by contacting us at zfragnance@gmail.com. We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.